Is Intercom down?

Q: How reliable is Intercom?

Intercom has maintained 86.99% uptime over the past 30 days based on StatusBird monitoring.

No — Intercom is up and operating normally

Last checked: May 11, 2026 18:12 UTC

Customer messaging and support platform. Intercom outages prevent live chat, automated messages, and support tickets from functioning on your storefront.

Intercom status is currently operational with no reported outages or disruptions. StatusBird checks Intercom every 2 minutes and will alert you the moment anything changes.

Intercom 30-day uptime

86.99%

Based on checks every 2 minutes over the past 30 days.

Intercom recent incidents & outages

Degraded

Apr 30, 2026 17:43 UTC — lasted 3d 17h

Major

Apr 27, 2026 11:43 UTC — lasted 1h 9m

Degraded

Apr 21, 2026 23:31 UTC — lasted 1h 35m

Degraded

Apr 15, 2026 16:59 UTC — lasted 30m

Critical

Apr 14, 2026 11:30 UTC — lasted 2h 3m

Intercom status FAQ

Is Intercom down right now?

No. As of the last check, Intercom is fully operational with no outages reported.

Is Intercom having an outage today?

Intercom has had 5 incidents in the past 30 days. See the incident log above for exact dates and durations.

Why is Intercom not working?

If Intercom is not working for you, first check the status above to confirm whether it is a widespread outage or something specific to your account. If Intercom shows as operational but you are still having issues, the problem may be on your end — try clearing your cache, checking your API keys, or contacting Intercom support.

How do I get notified when Intercom goes down?

StatusBird monitors Intercom every 2 minutes and sends instant alerts via SMS, email, Slack, Teams, or Discord the moment an outage is detected. Sign up free to get alerted automatically.

How reliable is Intercom?

Intercom has maintained 86.99% uptime over the past 30 days based on StatusBird’s monitoring. That is below average — consider setting up alerts to stay informed of outages.